Quality Policy

Our goal is to provide a comprehensive range of services to a broad range of industries, committed to client outcomes and supported by quality people and processes.

This commitment is supported by four focus areas encompassing our main areas of influence – Client
Focus, People & Culture, Proven Processes and Innovative Systems.

GSS ARABIA Company is committed to:

  • Client Focus – Meeting quality standards required by our clients and customers and complying with applicable contractual and legal requirements
  • People & Culture – Ensuring all employees are suitably qualified, trained and experienced to ensure they carry out their roles in a professional manner, and in accordance with industry standards. Ensuring that our policies, standards, objectives and achievements are communicated to all persons working for and on behalf of the business
  • Proven Processes – Maintaining, implementing and continually improve the effectiveness of our integrated business management system that meet ISO 9001 quality management systems requirements and the quality of our activities, products and services. Implementation of a rigorous risk-based management approach to the identification and control of activities effecting the products and services we provide
  • Innovative Systems – Establishing and reviewing quality objectives for our activities, products and services that are measurable and consistent with the requirements of our clients. Identifying the changing needs and expectation of our customers and meeting these needs by creating innovative solutions and services which are consistent and reliable

All managers, employees, contractors and visitors are responsible for being aware of, and complying with this policy.

All employees are responsible for the effective implementation of the Quality Management System.

Where quality related concerns are identified it is up to every individual to ensure these concerns are reported, controlled and then monitored to ensure effective measures are implemented.